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Residential Billing Statements Just Got Smarter

  • Posted: 07.06.2020

Residential billing statements just got smarter so you can use your electricity more efficiently.

With our advanced metering technology, member-owners have more information on how their individual household uses power. Now, your billing statement displays your demand, which is the amount of energy flowing through your equipment and appliances at one point in time.

As you can see from the sample bill image, not only is your highest demand displayed, but also the date and time of your household's monthly peak. In addition, your bill displays the date and time that our wholesale power suppliers were peaking during the month.

Sample bill with the wholesaler's peaks highlighted and the residential members peak demand time highlighted.
SAMPLE BILL: The date and time of our wholesale power supplier peak is highlighted. The bottom right portion shows your household's monthly demand and the date and time of your peak.


Our goal is to make you aware of when you were putting the most demand on the system in correlation to when our wholesale power suppliers had the highest demand. Approximately 72 percent of your Cooperative's total expenses come from one source - wholesale power costs. Our wholesale power bill contains charges for both energy and demand components.

In fact, demand charges account for nearly half of our costs incurred on our monthly wholesale power bill because our current demand rate is more than $20/kW, one of the highest demand rates in the nation.


At the end of each month, our wholesale power supplier calculates the date and time of its highest peak demand interval period. Once our wholesale power suppliers' peak period is determined, interval data is collected from each of our 45 distribution substations. These substations feed your homes and farms with electricity and the substation's demand reading for the same interval period as our wholesale power suppliers is used to collectively calculate our demand charges. 

At this time, there is not a separate line-item charge for residential accounts' demand, measured in kilowatts (kW) this is for educational purposes only. But, by all of us being more aware of how and when you are using energy, we can collectively lower your Cooperative's wholesale power costs, which in turn, will drive future rates.

The key is ensuring that you don't turn on too many appliances all at once (to ensure a lower maximum monthly demand), or to shift power-intensive processes - like washing dishes or clothes - to off-peak periods when demand charges are lower or non-existent.