Billing &
Payments

Notifications

Paperless
Billing

Usage
Monitoring

How can SmartHub help you control your account?

SmartHub is a tool that provides convenient account access and two-way communication to and from Iowa Lakes Electric Cooperative on your computer, tablet or mobile app.

Billing & Payments: No more waiting for your bill to arrive in the mail, access your bill at anytime from anywhere. Save time with easy payment options to avoid late fees and service interruptions.

Alerts & Notifications: Stay informed on important account events via email or text messages. Receive the information you need to make the right decisions about your account.

Paperless Billing: What if you could save some time and a tree at the same time? Activate SmartHub paperless billing, an eco-friendly way to instantly access your bill.

Usage Monitoring: Worrying about usage or surprising bill amounts can be stressful. With access to this information, you can be in control and make decisions that can help reduce your bill.

Getting started with SmartHub is as easy as 1-2-3

Whether through the web or mobile app you can register your account for free in SmartHub

Activate the features you want

Take advantage of features like notifications, Auto Pay, and Paperless Billing to have more control over your account

Manage your account anytime from anywhere

The more features you take advantage of the more time and money you can save!

Download the mobile app

FAQs: How-To Register for SmartHub

Where can I find my account number?

You can find your account number on a printed bill. You can also call us for assistance at 800.225.4532.

How do I sign up for Auto Pay?

Auto pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. By enrolling in Auto Pay, you authorize Iowa Lakes Electric to withdraw funds from your selected account to pay your monthly bill on the 20th of each month.

How to sign up on the website:

Click on Billing and Payments
Click on Auto Pay Program
Click on Sign Up or Auto Pay and follow instructions

How to sign up on the app:

Select Bill & Pay
Select Auto Pay Program and follow instructions

How do I set up my mobile and email for notifications?

You may choose how you receive notifications from SmartHub (email or text message) by updating your notification preferences.

Log in to your SmartHub account
Click on Notifications
Click Manage Contacts to add or change

How do I sign up for paperless billing?

You can choose to participate in paperless billing, which sends bill statements to the email address on your account. You will no longer receive a copy of your bill in the mail.

On the website:

Click on My Profile
Click on Update My Paperless Settings
Choose your paperless preference

On the app:

Select Settings
Select Paperless Billing
Choose your paperless preference

How do I set up stored payment methods?

You can save bank account and/or credit/debit card information for future one-time payments. Credit/debit card can only be used for residential accounts.

On the website:

Click My Profile
Click Manage My Stored Payment Accounts and follow instructions

On the app:

Select Settings
Select Stored Payment Accounts and follow instructions

How can I view my energy use?

You can view your energy use on the website and app.

On the website:

Click My Usage
Select My Usage
then select Usage Explorer

On the app:

Select the Energy Use icon to view your energy use.

Get Support

If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any quesitons!

Address: 702 S 1st Street, Estherville, Iowa 51334

Phone: 800.225.4532

Email: ilec@ilec.coop